Client Care Advisor

Full-time Management & Operations

If you’re passionate about delivering outstanding customer service and enjoy working as part of a supportive team, we’d love to hear from you. An exciting opportunity has arisen for a Client Care Advisor to join our friendly team at Maidstone Vets for Pets.

What you’ll be doing:

As the first point of contact for our clients and their pets, you’ll play a vital role in creating a welcoming and positive experience for everyone who visits the practice. Acting as the link between our clients and clinical team, you'll ensure every interaction reflects the high standards of care we pride ourselves on.

• Delivering exceptional customer service and supporting clients throughout their visit.
• Building strong relationships with clients, their pets, and your colleagues.
• Greeting clients warmly, providing guidance and advice on practice services, and ensuring their needs are met.
• Managing appointments, payments, and future bookings wi...