Location
toronto, on, Canada
Posted
July 08, 2026
Job Description
Lead and develop a high-performing team as a Client Advice Manager with CIBC in Toronto, Jane and Finch. Focus on enhancing client relationships and delivering exceptional service while empowering your team.
As a pivotal member of the Personal and Business Banking team at CIBC, you will coach client service and financial service professionals to achieve shared goals. This role demands flexibility, requiring you to work various banking centre hours and at multiple locations to ensure optimal client experience. Your leadership will drive results and foster deep client connections.
Key Responsibilities:
• Lead your team to deepen client relationships
• Resolve client complaints swiftly and effectively
• Support Business Centre Leaders in performance monitoring
• Foster a collaborative culture across services offered
• Coach and develop team members for success
Requirements:
• Strong background in client service lea...
As a pivotal member of the Personal and Business Banking team at CIBC, you will coach client service and financial service professionals to achieve shared goals. This role demands flexibility, requiring you to work various banking centre hours and at multiple locations to ensure optimal client experience. Your leadership will drive results and foster deep client connections.
Key Responsibilities:
• Lead your team to deepen client relationships
• Resolve client complaints swiftly and effectively
• Support Business Centre Leaders in performance monitoring
• Foster a collaborative culture across services offered
• Coach and develop team members for success
Requirements:
• Strong background in client service lea...