Clearance Representative

FedEx

Full Time Material Recording, Scheduling, Dispatching, and Distributing Workers
Apply Now
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Posted
June 19, 2026

Job Description

Customer Services; Service Assurance; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound
Education: Secondary education or equivalent
Experience: One (1) year of general clerical experience and One (1) year of customer contact experience

  • Act as a direct point of contact for customers from the US market via calls and emails, providing guidance on clearance instructions, delivery-related issues, handling paperwork requests, as well as addressing exceptions, inquiries, and feedback on shipment clearance matters. Your aim is to optimize clearance efficiency and maximizing customer satisfaction.
  • Prepare all necessary documentation for inbound shipments requiring formal entries and outbound shipments, ensuring compliance with US Customs and Quarantine regulations.
  • Any other job-related tasks assigned by the manager. 
  • Making a contact through calls and emails to obtain the correct information/paper works for US clearance
  • ...

    • Job Details

    • Job Type
      Full Time
    • Category
      Material Recording, Scheduling, Dispatching, and Distributing Workers
    • Date Posted
      June 19, 2026
    • Application Deadline
      July 29, 2026