Claims Handler

FBD Insurance

Professionals Business Operations Specialists
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Location
Bluebell, Dublin, Ireland
Posted
June 30, 2026

Job Description

Job Overview

To efficiently and cost effectively handle; negotiate and settle claims within designated authority and agreed services standards.

  • Handling all claims from notification through to closure within agreed authority limits and service standards, in order to obtain optimum settlement for the company and customer;
  • Assist Management team where required, to monitor workflow, (to include telephony, electronic correspondence, mail) outstanding caseloads, processes, tasks and distribution of new claims;
  • Be a point of contact and support for colleagues;
  • Handling all incoming telephone and written communication from customers / policyholders, their representatives and all other interested parties in a pro-active manner and within SLA’s;
  • Provision of excellent claims customer service to customers; their representatives; brokers; service providers and interested parties in a friendly, courteous and professional manner; en...

    • Job Details

    • Job Type
      Professionals
    • Category
      Business Operations Specialists
    • Date Posted
      June 30, 2026
    • Application Deadline
      August 09, 2026