Location
ottawa, on, Canada
Posted
July 15, 2026
Job Description
Join TD Insurance in Ottawa as an Auto Claims Advisor, where you’ll provide vital customer service and manage automobile claims with precision. This full-time on-site role aims at enhancing the customer experience post-accident.
As an advisor, you will guide clients through each step of the claims process, ensuring their needs are met with expertise and empathy. Your ability to communicate effectively and coordinate with various partners is essential to achieving satisfactory claim settlements. Passion for delivering personalized advice will be key in this dynamic environment.
Key Responsibilities:
• Facilitate all aspects of customer claims processes
• Organize and verify all necessary claim information
• Communicate processing requirements and updates to clients
• Collaborate with external repair shops and stakeholders
• Maintain productivity metrics for claims management
Requirements:
• One year of relevant claims experience preferred
• Strong dedicatio...
As an advisor, you will guide clients through each step of the claims process, ensuring their needs are met with expertise and empathy. Your ability to communicate effectively and coordinate with various partners is essential to achieving satisfactory claim settlements. Passion for delivering personalized advice will be key in this dynamic environment.
Key Responsibilities:
• Facilitate all aspects of customer claims processes
• Organize and verify all necessary claim information
• Communicate processing requirements and updates to clients
• Collaborate with external repair shops and stakeholders
• Maintain productivity metrics for claims management
Requirements:
• One year of relevant claims experience preferred
• Strong dedicatio...