Job Description
Here's the Deal
The Claim Processor role provides service to customers once claims are initiated within the Maersk environment. Activities may include the following (but are not limited to):
Initial claim intake and customer contact
Fact gathering and documentation of loss details
Case and claim file setup within internal systems (e.g., CarrierClaims, EDP)
Claim status updates and customer communication
Coordination with internal stakeholders and external partners (e.g., delivery vendors, sub-haulers)
Call queue and inquiry management
Support other departments' claims functions as needed.
Responsibilities
This role primarily supports claims operations by performing skilled technical, administrative, and operational tasks.
Focus on ensuring claims are accurately documented, properly set up, and progress...