Claim Assessor - 1 year contract

Full-time Other-General

Duration: 1 year contract

Location: Raffles Place

Salary: Up to $3500

Working hours: Monday to Friday: 9am to 6pm

1. Claims Assessment & Decision Making

• Assess and approve personal accident claims accurately within established turnaround times, in line with policy provisions and authority limits.
• Evaluate medical, financial and supporting claim documentation, ensuring appropriate claim decisions and reserve adequacy.
• Manage claim investigations, including clarification with medical institutions, policyholders, and internal stakeholders.
• Review of pending claims to ensure timely resolution and proper closure.
• Identify claim patterns and unusual or inappropriate practices and recommend improvements to strengthen claims controls and streamline claim processes.

2. Stakeholder & Customer Engagement

• Collaborate with medical institutions, policyholders...