Citizen UX & Service Design Lead

KYNDRYL (SINGAPORE) PTE. LTD.

Full-time Other-General
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Location
singapore, singapore, Singapore
Posted
July 18, 2026

Job Description

KYNDRYL (SINGAPORE) PTE. LTD. is seeking a User Insights Specialist to conduct in-depth qualitative and quantitative research, uncover citizen needs, and inform product strategy and service design.

You will develop comprehensive research plans, run interviews and surveys, and translate findings into actionable recommendations for cross-functional teams. The role emphasizes rigorous methodology and stakeholder collaboration to improve citizen journey experiences.

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