Chocolate Advisor Flexi Permanent 180 Hours (Gateway Boutique)
Dormont Manufacturing Co
Job Description
Overview
Position Purpose
To be an ambassador of LINDT ensuring all customers receive a world class premium experience. Delivering exceptional customer service and achieve sales goals.
Key Responsibilities
Deliver exceptional customer service at all times, across all sections of the Chocolate Shop and over the phone
Greeting all customers, “Welcome to Lindt”, hosting and providing a memorable experience
Educating and informing customers on Lindt chocolate products and handling with passion and in-depth knowledge
Actively sampling providing product knowledge and introducing products through discussion of taste profiles and ingredients
Awareness of daily sales budgets, actively upselling to increase customer transaction spend
Inform all customers of current in-store promotions, events and directed information
Prov...