Chief Quality & Training Leader

UnifyCX

Full-time Formación & coaching
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Location
perímetro urbano barranquilla, atlántico, Colombia
Posted
July 12, 2026

Job Description

UnifyCX is seeking a Training & QA Director to lead the design, delivery, and governance of training and QA initiatives across the organization. This role partners with Operations, Clients, and HR to elevate performance and embed a culture of continuous improvement.

The leader will oversee instructional design, training delivery, QA calibration, and data‑driven evaluation to ensure best‑in‑class customer experiences and measurable outcomes.

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