Chief Concierge

Full-time Other

Company Description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Job Description

• Respond to guest requests for special arrangements or services.
• Co‑operate with hotel’s departments for any internal requests.
• Show full cooperation and respect within the team and other departments.
• Be aware of the daily activities and have product knowledge of all hotel facilities.
• Create and coordinate work schedules and assign posting positions, maximizing coverage and optimizing efficiency at all times.
• Record guest requests for luggage and valet service and train employees on venue features and services.
• Ensure the driveway, lob...