Chick-fil-A Shift Supervisor

fulltime Supervisors of Food Preparation and Serving Workers

Reports to: Director on Shift, Operations Director, Operator

Job Purpose:

The Supervisor manages daily operations in the Back of House (BOH) or Front of House (FOH) to ensure efficient, high-quality service for guests. They lead the entire shift, overseeing staff, addressing issues, and maintaining standards of safety, cleanliness, and guest satisfaction.

Key Responsibilities:

• Shift Leadership: Oversee the entire shift, ensuring smooth and efficient operations across all areas.
• Problem Resolution: Proactively address issues, preventing operational bottlenecks and maintaining consistent service flow.
• Team Accountability: Enforce company policies (Rincon Handbook) and operational standards (Pathway), holding team members accountable for their responsibilities, and communicating operational expectations. 
• Safety Oversight: Maintain...