Chh workshop head of operations (xico)

Full-time Other-General

Responsibilities Define the operational vision and translate business goals into actionable operational plans. Assist CHH Principals in the design of scalable systems and processes for manufacturing, logistics, customer experience, after-sales quality/satisfaction. Own the overall operational project roadmap; structure, prioritize, and track all major initiatives. Set timelines, milestones, quality/risk assessments, vendor onboarding and other process rollouts, and technology implementations. Oversee the Operations Associate's project management systems and execution of task-level workflows, ensuring alignment with project goals. Assist CHH Principals in the selection of manufacturers, logistics providers, warehouse/3 PL partners, material suppliers, and packaging vendors. Advise on pricing, terms, service levels, and production schedules. Financial Modeling and Forecasting: alongside CHH Workshop's dedicated accounting team, build and maintain financial, operational, and profit-sharin...