Chatbot Optimization & Experience Specialist

Telia

Full-time IT & Technology
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Location
helsinki, uusimaa, Finland
Posted
June 14, 2026

Job Description

Telia is seeking a Chatbot Specialist in Helsinki to manage chatbot daily operations, optimize customer journeys, and ensure a seamless digital experience. The ideal candidate has proven experience in e-commerce and strong knowledge of content management tools.

This role offers a supportive company culture with excellent professional development opportunities, a comprehensive benefits package, and a performance-related bonus scheme based on individual and company results.

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