Location
bacolod, western visayas, Philippines
Posted
July 24, 2026
Job Description
Your potential has a place here with TTEC’s award-winning employment experience. As a Chat Technical Support Representative working onsite in Bacolod, you’ll be a part of bringing humanity to business. #experienceTTEC
What You’ll Do
Do you enjoy solving technical problems while helping customers? As a Chat Technical Support Representative, you'll provide first-level technical support for email hosting and messaging platforms. You'll troubleshoot technical concerns, guide customers through solutions, and deliver an exceptional customer experience through chat, email, or other digital channels.
During a Typical Day, You’ll
- Assist customers with email-related concerns such as login issues, password resets, account setup, and troubleshooting
- Diagnose and resolve basic to moderately complex technical issues involving webmail, email clients, and account configurations
- Guide customers through step-by-step solutions wi...