Chat Support Agent

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Full-time Other
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Location
mandaue, central visayas, Philippines
Posted
June 17, 2026

Job Description

Cebu City | Onsite

Caldwell Communication

About Caldwell Communication

Caldwell Communication is actively hiring Chat Support Agents in Cebu City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our Cebu office is conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.

Job Description

We are hiring Chat Support Agents to provide assistance via chat, email, and messaging platforms without phone interaction. This role is ideal for individuals who excel in written communication and enjoy non-voice customer support.

Responsibilities

  • Respond to customer inquiries via chat or email
  • Provide accurate information on products, services, or accounts
  • Resolve issues efficiently and professionally