Location
valenzuela, national capital region, Philippines
Posted
July 24, 2026
Job Description
We are looking for experienced Online Assistants to join our Hotel Reservation team. In this non-voice role, you will assist customers via chat and email with hotel bookings, changes, and inquiries. If you have at least 6 months of BPO or customer service experience and are a high school graduate, this is a great opportunity to grow your career while enjoying a Monday to Friday schedule with weekends off.
Key Responsibilities:
- Handle hotel reservation inquiries, booking confirmations, and cancellations through chat and email.
- Provide accurate and timely information about room availability, pricing, and policies.
- Ensure high-quality customer service in all written interactions.
- Record and update customer information and reservation details in internal systems.
- Follow all company guidelines for quality and compliance.
Qualifications:
- High school graduate (K-12 or Old Curriculum).
- Minimum of 6 mon...
Key Responsibilities:
- Handle hotel reservation inquiries, booking confirmations, and cancellations through chat and email.
- Provide accurate and timely information about room availability, pricing, and policies.
- Ensure high-quality customer service in all written interactions.
- Record and update customer information and reservation details in internal systems.
- Follow all company guidelines for quality and compliance.
Qualifications:
- High school graduate (K-12 or Old Curriculum).
- Minimum of 6 mon...