Location
Boston, MA, United States
Posted
July 14, 2026
Job Description
**Become a part of our caring community**
The Channel Development Professional 2 will be responsible for partnering with business stakeholders and technology teams to analyze business needs, document requirements, and support the continuous enhancement of the organization’s Customer Relationship Management (CRM) platform and related business processes. This role plays a critical part in translating operational challenges into actionable system improvements that enhance user experience, increase operational efficiency, and support business growth.
The ideal candidate possesses strong analytical skills, business process knowledge, CRM expertise, and the ability to bridge the gap between business and technology by delivering clear well-defined requirements that enable successful product delivery.
This role will be remote / work-from-home.
**Key Responsibilities**
+ Partner with business stakeholders to understand operational challenges, business objectives, and process impr...
The Channel Development Professional 2 will be responsible for partnering with business stakeholders and technology teams to analyze business needs, document requirements, and support the continuous enhancement of the organization’s Customer Relationship Management (CRM) platform and related business processes. This role plays a critical part in translating operational challenges into actionable system improvements that enhance user experience, increase operational efficiency, and support business growth.
The ideal candidate possesses strong analytical skills, business process knowledge, CRM expertise, and the ability to bridge the gap between business and technology by delivering clear well-defined requirements that enable successful product delivery.
This role will be remote / work-from-home.
**Key Responsibilities**
+ Partner with business stakeholders to understand operational challenges, business objectives, and process impr...