Channel and Business Support Analyst

AIA

Full time Business Operations Specialists
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Location
Makati, Metro Manila, Philippines
Posted
June 24, 2026

Job Description

Bring your career aspirations to life with AIA!

Responsible for providing secretarial / administrative support at departmental or divisional level

Roles and Responsibilities:

1) Administration/ Data Analytics:

  • ▪ Prepares and submits all required MIS reports to management and business
  • analytics team, detailing achievement of DM KPIs by Campaign, Partner and
  • Channel (Sponsored Marketing, Broad Marketing, Hybrid and other channels
  • adopted) on a monthly basis.
  • ▪ Provide quality, efficient and effective administrative supports to the Call
  • Center, including but not limited to :
  • 1. Workstation set up and maintenance for Call Center
  • 2. Database/Leads transfer and Upload
  • 3. Sales files upload and transfers
  • 4. Center Premise management and maintenance of a desirable
  • workplace.
  • 5. TSR/SVR remuneration and incentive calculation
  • 6. Track and administer HR Staff benefits...