Change manager (685)

Teleperformance

Full-time Other-General
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Location
cape town, western cape, South-Africa
Posted
July 17, 2026

Job Description

Overview

The Change Manager ensures smooth adoption of organizational changes by focusing on people, processes, and impacts on technology. This role leads to communication and engagement plans, assesses readiness, and manages resistance to minimize disruption. By embedding change strategies into project delivery, the Change Manager supports successful transitions and sustainable outcomes.

Qualifications

Technical Skills Strong understanding of change management methodologies (e.g., Prosci, ADKAR). Proficiency in project management tools (e.g., MS Project, Jira, Service Now). Knowledge of risk management frameworks and compliance standards. Excellent stakeholder communication and facilitation skills. Ability to analyze data and produce actionable insights for decision-making.

Qualifications & Experience Bachelorโ€™s degree in business, Project Management, or related field (masterโ€™s advantageous). Certification in Change Management (e.g., Prosci, APMG) and Project Management...