Change Management Specialist

Full-time Business Operations Specialists

We are seeking an experienced Change Management Specialist with strong expertise in IT Service Management (ITSM), Change Management, Incident Management, and Problem Management. The candidate will be responsible for governing IT changes, minimizing service disruptions, coordinating with technical teams, and ensuring compliance with ITIL best practices to maintain service stability and operational excellence. 

Responsibilities

Key Responsibilities

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  Develop and implement comprehensive change management strategies, plans, and frameworks aligned with organizational objectives.
  


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  Conduct change impact assessments to identify affected stakeholders, business processes, and organizational risks.
  


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  Lead stakeholder analysis and engagement activities to build sponsorship and support for change initiatives.
  


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  Design and execute communication plans, incl...