Change & Innovation Partner - Customer Delivery

Full-time Business Operations Specialists

At Affinity Water, we're committed to delivering continuous improvement and innovation across our business. We're looking for a Change & Innovation Partner to join our Transformation team and play a key role in delivering strategic change within Customer Delivery on a 6-month FTC, with a strong intention for the position to become permanent, subject to business requirements.

Working closely with the Customer Delivery (Operations) leadership team, you'll identify, prioritise, and deliver business change, while leading our flagship Operational Excellence transformation programme. As a key member of our Transformation & Change Centre of Excellence, you'll help embed best practice, drive innovation and support a culture of continuous improvement across the organisation.

What you'll be doing

Partner with Customer Delivery teams to identify, prioritise and deliver strategic business change.

Develop and maintain a change roadmap for the directora...