Certification Team Lead

Full-time Other-General

The Certification Team Lead is responsible for managing daily certification operations to ensure efficient delivery of certification services while maintaining compliance with applicable standards, regulatory requirements, accreditation requirements, and internal procedures. The role supports the Certification Manager by leading certification engineers, managing workload distribution, monitoring operational performance, improving turnaround time (TAT), maintaining technical competency, supporting audits, and driving continual improvement of certification processes.

Responsibilities

• Manage and coordinate day-to-day certification activities to ensure projects are completed within agreed timelines and quality requirements.
• Review incoming certification applications and assign work to certification engineers based on competency, workload, certification scope, and project priorities.
• Monitor operational KPIs including turnaround time (TAT), backlog, p...