Centre Manager

HKT

Full Time Other Management Occupations
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Location
Hong Kong, Hong Kong, Hong Kong
Posted
July 07, 2026

Job Description

Responsibilities


  • Oversee daily operations of the assigned service centre, including facilities such as kiosks, drop‑in boxes, counters, and related tools.

  • Manage centre manpower planning, roster arrangement, and workflow execution to ensure smooth operations.

  • Execute eMPF service workflows and internal administrative processes in accordance with corporate and regulatory standards.

  • Handle MPF-related enquiries and complaints, ensuring timely resolution or proper escalation of complex cases.

  • Ensure all Service Centre staff comply with company policies, operational guidelines, and relevant regulatory requirements.

  • Provide training, coaching, and performance feedback to frontline staff.

  • Coordinate with the Operations Manager and other Centre Managers on resource reallocation, especially during traffic imbalance between centres.

    • Requirements

  • University degree or diploma holder...

    • Job Details

    • Job Type
      Full Time
    • Category
      Other Management Occupations
    • Date Posted
      July 07, 2026
    • Application Deadline
      August 16, 2026