Location
quebec, capitale nationale, Canada
Posted
July 20, 2026
Job Description
Elevate your career as a Caseworker at Cencora, where you will focus on case management and patient engagement. This full-time role emphasizes healthcare support, compliance, and effective communication.
Cencora values team members as vital to health improvement. As a Caseworker, you will manage various cases, adhering to compliance protocols while providing support through patient engagement and outreach. Your multitasking ability and attention to detail are crucial, along with participation in training initiatives and feedback processes.
Key Responsibilities:
• Conduct outreach and provide patient telephone support
• Implement adherence to case-management protocols
• Monitor clinical data collection and follow-up
• Document all activities in the specific database
• Aid in training new caseworkers and sharing insights
Requirements:
• Requires one year of experience in customer service
• Familiarity with the medical or pharmaceutical field
• Strong orga...
Cencora values team members as vital to health improvement. As a Caseworker, you will manage various cases, adhering to compliance protocols while providing support through patient engagement and outreach. Your multitasking ability and attention to detail are crucial, along with participation in training initiatives and feedback processes.
Key Responsibilities:
• Conduct outreach and provide patient telephone support
• Implement adherence to case-management protocols
• Monitor clinical data collection and follow-up
• Document all activities in the specific database
• Aid in training new caseworkers and sharing insights
Requirements:
• Requires one year of experience in customer service
• Familiarity with the medical or pharmaceutical field
• Strong orga...