Location
mandaluyong, metro manila, Philippines
Posted
June 12, 2026
Job Description
About the job CCA2 - Customer Service - 22.01
BASIC FUNCTIONS:
- Agents will be doing customer service role mainly answering pre and post sales questions through email correspondence.
- They will also be doing order processing - creating order forms, invoices and refund processes.
- They are also expected to have high accuracy in terms of the information they are giving to our customers
KEY RESULT AREAS:
- Campaign Specific KPIs
- Satisfaction rate
COMPETENCIES NEEDED:
- Good in email construction
- No previous record of fraud
- At least 2 years in college
QUALIFICATIONS:
- 1-2 years BPO experience preferably with email experience handling an international account.
- With customer service experience
- Keen attention to details
- Good communication, analytical, and organizational sk...