Casino player analyst

Full-time Other-General

Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of the art technological designs and features.

We hire experienced top talented people which enables us to offer exceptional business services while enjoying a “work hard play hard” engaged environment.

Purpose of Role

The role is required under the direction of the CMO and Head of Retention, the Casino Player Analyst will identify, analyse and terminate negative players in our gaming environment to maintain a clean, safe hazard‑free environment within area of responsibility.

Duties and Responsibilities Accurately maintaining the integrity of the database by analysing player information and removing negative players such as fraudsters, bonus abusers, syndicates, and other unprofitabl...