Case Support Assistant

Full-time Management & Operations

Key Functions:

• Assisting the Personal Insolvency Team with the following:
• Preparation of statutory paperwork and other legal documents
• Drafting correspondence to creditors and other interested parties on request
• General support to management as required.
• Processing invoices for payment
• Carrying out income/expenditure assessments on cases
• Merging & sending standard letters
• Supporting new work applications – inputting data onto various systems
• Monitoring monthly contributions on cases and issuing standard letters as required
• Chasing required information and documentation by telephone

What we’re looking for

• Interested in working in a professional services environment
• Curious, empathetic, and motivated to help individuals navigate challenging situations
• Strong communication and customer service skills, with the ability to build ...