Carrier Voice Engineer

FirstLight

Full Time Computer Occupations
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Location
Victor, New York, United States
Posted
July 21, 2026

Job Description

We are seeking an experienced Carrier Voice Engineer to secure, support, and optimize carrier-grade voice services across wireline, wireless, wholesale, enterprise, and interconnect environments. This role requires deep expertise in VoIP, SIP, TDM, SBC platforms, voice security, fraud mitigation, AI-enabled analytics, software systems, databases, and Tier III operational support.

The ideal candidate has hands-on experience with large-scale telecom voice platforms, SIP trunking, SS7/SIGTRAN, DDoS protection, security monitoring, data analysis, and automation within a highly available carrier network.

Key Responsibilities

  • Design, implement, and maintain security controls for carrier-grade voice platforms, including SIP infrastructure, SBCs, softswitches, media gateways, and interconnect gateways.
  • Configure, harden, and troubleshoot Session Border Controllers supporting carrier interconnects, SIP trunks, wholesale, enterprise, and customer-facing voice...