Cargo Customer Service Executive (Air Freight / Logistics)

Full-time Other-General

Salary: Up to $3,200
Working Hours: Monday to Friday, 9:00am – 6:00pm | Saturday, 9:00am – 1:00pm
Location: Changi

We are looking for a proactive and detail-oriented Cargo Customer Service Executive to support daily air cargo operations, customer coordination, and shipment management. This role offers the opportunity to work closely with airlines, cargo agents, and logistics partners in a fast-paced airfreight environment.

Key Responsibilities

• Manage daily cargo customer service activities, including export bookings, shipment enquiries, and coordination with cargo agents.
• Liaise with airlines, freight forwarders, and ground handling agents (GHA) to ensure smooth cargo operations and timely shipment handling.
• Monitor cargo movements including inbound/outbound shipments, cargo release, transfers, and flight-related operations.
• Handle air cargo documentation, including AWB/MAWB processing,...