Care Coordinator (PHRN)
Genfinity Philippines, Inc.
Job Description
WHAT IS NEXT IN YOUR CAREER IN 2026?
CARE COORDINATORS (PHRN) Gallagher Bassett, a premier multiline claims services provider, is looking for PHRNs to join their Workers’ Compensation Triage program.
This is a care coordination and documentation support role that provides assistance with documentation, coordination, and workflow activities.
Primary Duties and Responsibilities: Receive inbound calls from injured workers and employers.
Collect and verify employee demographics and non ‑ clinical injury details.
Enter and maintain accurate information in designated platforms.
Follow scripted prompts and tool ‑ generated instructions to progress workflows.
Execute coordination tasks based on approved protocols.
Provide standardized, scripted instructions and next ‑ step information.
Coordinate required forms, referrals, and documentation as applicable.
Deliver...