Care AI Operations Lead — Drive Adoption & Value
Keywords Studios
Full-time
Operaciones y administración de empresas
Location
Mexico, ciudad de méxico, Mexico
Posted
July 22, 2026
Job Description
Keywords Studios in Mexico City is seeking an AI Operations Manager to help clients adopt, launch, and scale Helpshift Care AI within Player Engagement. You will guide AI deployments from planning through go-live and ensure ongoing value while protecting quality and player trust.
You will lead cross‑functional work with Sales, Account Management, Client Success, Product, and Operations to define scope, onboarding, hypercare, and reporting.
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