Captain Waiter

Full-time Management & Operations

Responsibilities

• Greet guests warmly and ensure a welcoming atmosphere.
• Present menus, explain dishes, and make recommendations based on guest preferences.
• Take orders accurately and ensure timely service of food and beverages.
• Handle guest complaints or concerns with professionalism and escalated when necessary.
• Ensure guest satisfaction throughout the dining experience.
• Communicate orders clearly to kitchen and bar staff.
• Monitor the progress of orders and ensure timely delivery.
• Coordinate with waitstaff to maintain smooth service flow.
• Verify food presentation and portioning before serving.
• Supervise table setup, cleanliness, and overall dining area readiness.
• Ensure cutlery, glassware, and linens are clean and properly arranged.
• Maintain hygiene standards in accordance with health and safety regulations.
• Lead and motivate junior waitstaff during service h...