Capability & Quality Leader: Elevate Training & CX

U Mobile

Full-time IT & Technology
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Location
kuala lumpur, kuala lumpur, Malaysia
Posted
July 27, 2026

Job Description

U Mobile is seeking a seasoned leader to drive Learning & Development and Quality Assurance across the contact centre, coaching teams, guiding onboarding, and implementing competency assessments for continuous improvement.

The ideal candidate will have 5–8 years in L&D or QA with leadership experience, strong analytics, and excellent communication skills, in a dynamic telecom environment.

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