Location
toronto, on, Canada
Posted
July 12, 2026
Job Description
Join Canada Goose as an IT Support Associate, where you will provide first-level support for various end-user systems in corporate and retail environments. Leverage your technical skills to assist customers via phone, email, and in-person interactions.
As an IT Support Associate, you will play a critical role in maintaining the global infrastructure. This position requires proficiency in Windows, macOS, and various client technologies. You will also be responsible for user account management, device configuration, and troubleshooting, ensuring that all support requests are met efficiently.
Key Responsibilities:
• Provide 1st-level support for Windows and macOS systems
• Manage onboarding and off-boarding of user accounts
• Configure workstations, tablets, and conferencing tech
• Set up printers and peripheral devices
• Document technical procedures for existing technologies
Requirements:
• Post-secondary education in Information Technology
• Certifications...
As an IT Support Associate, you will play a critical role in maintaining the global infrastructure. This position requires proficiency in Windows, macOS, and various client technologies. You will also be responsible for user account management, device configuration, and troubleshooting, ensuring that all support requests are met efficiently.
Key Responsibilities:
• Provide 1st-level support for Windows and macOS systems
• Manage onboarding and off-boarding of user accounts
• Configure workstations, tablets, and conferencing tech
• Set up printers and peripheral devices
• Document technical procedures for existing technologies
Requirements:
• Post-secondary education in Information Technology
• Certifications...