Campus Case Support Coordinator Position

Waterloo International

Full-time Management & Operations
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Location
alton, on, Canada
Posted
July 16, 2026

Job Description

Take on a vital role within the University of Waterloo as a Case Support Coordinator. Your expertise in crisis management and student advocacy is crucial for maintaining a safe residence environment.

This full-time, temporary role necessitates effective coordination of complex student cases in residence, ensuring community safety and ethical decision-making. As part of the Residence Life Management Team, you will collaborate with various departments to support students' holistic development while participating in after-hours on-call rotations.

Key Responsibilities:
β€’ Coordinate investigation of complex student cases
β€’ Maintain confidential case records accurately
β€’ Educate staff on residence policies and procedures
β€’ Liaise with campus resources for interdepartmental support
β€’ Provide crisis management training to staff

Requirements:
β€’ Bachelor’s degree required
β€’ 3-5 years in student affairs experience