Job Description
We are actively looking for an experienced and driven professional to join our team in Mumbai for the role of Assistant Manager – Collections Strategy & Campaign Management.
Key Responsibilities
1. Drive end-to-end collections strategy execution across digital channels.
2. Manage and monitor portfolios including PDM, PDD, Write-off, and NPA buckets.
3. Analyze portfolio performance and implement data-driven collection strategies to improve recoveries.
4. Prepare and present MIS reports, dashboards, and business insights to stakeholders and clients.
5. Own revenue and P& L performance for assigned campaigns/portfolios.
6. Lead and manage team performance, productivity, and target achievement.
7. Coordinate with cross-functional teams for campaign planning, process improvements, and execution.
8. Ensure timely delivery of client requirements with strong stakeholder management.
9. Identify gaps, o...