Call Centre Operator

Saskatchewan Crop Insurance Corporation

Full time Information and Record Clerks
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Location
Melville, Saskatchewan, Canada
Posted
July 09, 2026

Job Description

What you'll do:

  • This position is available till June 2027.
  • The Call Centre Operator reports to the Team Manager, Call Centre and is responsible providing excellent frontline customer service and answering producer questions using response guidelines in a courteous, respectful, professional and confidential manner. This position also works closely with the data assessment and verification staff to resolve inquiries from staff and customers.
  • Provide AgriStability program information and offer assistance on program issues or options in response to inquiries made through the call center.
  • Provide a high level of customer service and assist in the resolution of customer complaints.
  • Answer any inquiries made on a daily basis, either by phone, mail, or e-mail, from various head office departments.
  • Miscellaneous administrative duties including correspondence, reports, batching, data entry, mail, filing, supply need identification and requ...