Job Description
Job Overview
Our client, a forward-thinking UK-based company, is looking for enthusiastic and motivated Call Centre Agents to join their growing customer service team.
This is an excellent opportunity for South African candidates who are looking to start a career in customer service. No previous call centre experience is required, as training and support will be provided. The ideal candidate is friendly, reliable, eager to learn, and confident speaking with customers over the phone.
You will be responsible for handling customer calls, assisting with enquiries, providing helpful information, and ensuring every customer receives a professional and positive experience.
Key Responsibilities
Handle inbound and outbound customer calls in a professional and friendly manner.
Assist customers with general enquiries and provide accurate product or service information.
Resolve customer ...