Call Centre Agent

Gulf Careers

full-time
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Location
Undisclosed, United Arab Emirates
Posted
November 30, 2022

Job Description

Job Description
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers
  • Managing large amounts of inbound and outbound calls in a timely manner
  • Following call center โ€œscriptsโ€ when handling different topics
  • Identifying customersโ€™ needs, clarify information, research every issue and providing solutions
  • Managing large amounts of inbound and outbound calls in a timely manner
  • Provide customer with a product knowledge
  • Produce valid leads to sends customer to the kiosk
  • Accommodation and transportation is provided
  Requirements
    • Open for Asian nationality Indian, Pakistan, Nepal, Sri lanka and Philippine
    • Strong phone and verbal communication skills along with active listening
    • Famili...