Call Center Supervisor (Bilingual English/Spanish)
PANAMA OUTSOURCE SOLUTIONS
Job Description
Join Our Team!
Are you an experienced Call Center Supervisor with a passion for coaching teams, driving performance, and delivering exceptional customer service? We are looking for a Bilingual Call Center Supervisor to lead our Dental Hygiene Appointment Specialist team and help ensure patients receive the preventive dental care they need.
If you are a natural leader who enjoys motivating people, analyzing performance metrics, and creating a positive work environment, we'd love to hear from you!
Key Responsibilities
Supervise, coach, and motivate a team of Dental Hygiene Appointment Specialists.
Monitor daily team performance, productivity, quality, and attendance.
Conduct regular coaching sessions and provide constructive performance feedback.
Sup...