Location
Charlottesville, VA, United States
Posted
July 26, 2026
Job Description
Description We are looking for a Call Center Specialist to support customers with a wide range of banking-related inquiries in Charlottesville, Virginia. This Contract position focuses on delivering accurate, timely assistance over the phone while helping clients manage accounts, payments, transfers, and other everyday banking needs. The ideal candidate brings a service-driven approach, strong communication skills, and the ability to navigate collection-related conversations with professionalism and care.
Responsibilities:
• Respond to inbound customer calls regarding account balances, transaction activity, and general banking questions with a high level of accuracy and professionalism.
• Assist clients with payment processing, fund transfers, and other routine banking transactions while following established procedures and controls.
• Support customers who need to open new accounts, request replacement or new cards, and place check orders through the appropriate bank...
Responsibilities:
• Respond to inbound customer calls regarding account balances, transaction activity, and general banking questions with a high level of accuracy and professionalism.
• Assist clients with payment processing, fund transfers, and other routine banking transactions while following established procedures and controls.
• Support customers who need to open new accounts, request replacement or new cards, and place check orders through the appropriate bank...