Call Center Representative

PRISM Vision Group

FULL_TIME Information and Record Clerks
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Location
Teaneck, New Jersey, United States
Posted
July 08, 2026

Job Description

This role is located at the NJRetina Teaneck Office, which is part of Prism Vision Group

Compensation Range: $18-$33.08/hr (Dependent on Experience)

The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and resolve inquiries efficiently.

Role and Responsibilities

  • Answer incoming calls and respond to customer inquiries in a professional and courteous manner.
  • Make outbound calls to follow up with customers, conduct surveys, or provide information as needed.
  • Provide accurate information regarding products, services, policies, and procedures.
  • Handle and resolve customer complaints or escalate issues to the appropriate department.
  • Maintain a positive and empathetic approach when dealing with customers.
  • Schedule and accurately complete full registration for patients requesting appointments while adhering to policies and procedures reg...

    • Job Details

    • Job Type
      FULL_TIME
    • Category
      Information and Record Clerks
    • Date Posted
      July 08, 2026
    • Application Deadline
      August 17, 2026