Call Center Representative- Patient Access

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Full-time Information and Record Clerks
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Location
Wildomar, California, United States
Posted
July 08, 2026

Job Description

Schedule: Monday – Friday | 8:30 AM – 5:00 PM


Employment Type: Full-Time - Temp to Hire Role

Job Summary

We are seeking a motivated and reliable Call Center Representative to join our team in Wildomar. This role is ideal for someone who thrives in a fast-paced environment and has prior experience handling high call volumes within a medical or healthcare setting.

The ideal candidate will have strong communication skills, familiarity with HMO/IEHP insurance plans, and a solid understanding of medical terminology.

Responsibilities

  • Answer inbound calls and assist patients with inquiries
  • Verify insurance eligibility (HMO/IEHP)
  • Schedule appointments and provide general information
  • Document call details accurately in the system
  • Maintain professionalism and confidentiality at all times
  • Travel to other locations as needed (mileage reimbursed)

    • Qualifications

    Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      July 08, 2026
    • Application Deadline
      August 17, 2026