Location
Miami, FL, United States
Posted
July 11, 2026
Job Description
Description
Bilingual Call Center Representative
Robert Half is partnering with a growing organization to identify a professional and customer-focused Bilingual Call Center Representative. This position is responsible for assisting customers by phone, answering questions, resolving concerns, and providing accurate information in a fast-paced call center environment.
Candidates must be fully bilingual in English and Spanish and comfortable assisting customers in both languages.
Key Responsibilities
+ Answer a high volume of inbound customer calls in both English and Spanish
+ Assist customers with questions regarding products, services, accounts, orders, billing, and company policies
+ Identify customer needs and provide accurate information and appropriate solutions
+ Research and resolve customer concerns while maintaining a calm and professional approach
+ Make outbound calls to follow up on...
Bilingual Call Center Representative
Robert Half is partnering with a growing organization to identify a professional and customer-focused Bilingual Call Center Representative. This position is responsible for assisting customers by phone, answering questions, resolving concerns, and providing accurate information in a fast-paced call center environment.
Candidates must be fully bilingual in English and Spanish and comfortable assisting customers in both languages.
Key Responsibilities
+ Answer a high volume of inbound customer calls in both English and Spanish
+ Assist customers with questions regarding products, services, accounts, orders, billing, and company policies
+ Identify customer needs and provide accurate information and appropriate solutions
+ Research and resolve customer concerns while maintaining a calm and professional approach
+ Make outbound calls to follow up on...