Call Center Representative

Metacom Careers

Full-time Human Resources
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Location
las piñas, metro manila, Philippines
Posted
July 10, 2026

Job Description

Responsibilities

  • Handle inbound and outbound customer calls professionally and efficiently.
  • Provide accurate information regarding products and services offered.
  • Assist customers with inquiries and resolve issues in a timely manner.
  • Document all customer interactions and maintain accurate records.
  • Collaborate with team members to enhance customer service experience.

Qualifications

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: Fresh Graduate/Student or 02 years of experience in customer service.
  • Skills and Competencies: Strong English language proficiency; exceptional customer service skills; scheduling experience.
  • Skills and Competencies: Excellent problem-solving abilities and interpersonal skills.
  • Qualities and Traits: Team player with a positive attitude and ability to work under pressure.
  • Skills and Competen...