Call Center Representative

Full-time Human Resources

We are hiring Customer Service Representatives for our Cebu IT Park site. This is an onsite role open to fresh graduates and career shifters, with full training provided. Join a dynamic team and build a stable career in customer service.

Responsibilities

• Provide support to customers via phone, email, or chat
• Answer inquiries and resolve concerns in a professional manner
• Document customer interactions accurately
• Follow standard procedures and meet performance goals

Qualifications

• At least High School graduate (Old Curriculum) or Senior High School graduate (K-12)
• Good English communication skills
• Open to applicants with no prior BPO experience (training provided)
• Willing to work onsite at Cebu IT Park
• Flexible with shifting schedules, including night ...