Location
reforma, chiapas, Mexico
Posted
July 15, 2026
Job Description
Job Title
Call Center Customer Service Representative (Banking)
Location
Onsite – Paseo de la Reforma, Mexico City
Work Mode
Onsite
Shift Duration
10‑hour shift
Work Schedule
Monday to Saturday
- Sunday: Fixed weekly off
- One additional weekly off: Any day between Tuesday to Saturday
Compensation & Benefits
- Total Monthly Salary: MXN 21,000 which includes Base Salary , Food Coupons , Monthly Performance Bonus and Meal Allowance
- plus benefits
General Function
The Call Center Customer Service Representative is responsible for handling customer telephone calls in English and spanish while delivering exceptional customer service. The role focuses on resolving customer inquiries efficiently during the first interaction, educating customers on bank products and services,...