Call center & Customer service representative
Hire with Reef
Job Description
Call Center Customer Service Representative (Australian Time Zone)
📍 Location: Jogani Industrial Estate, Sion Chunabhatti, Mumbai, Maharashtra
🏢 Company: Watermelon Parking (Australia)
🕓 Work Hours: Aligned with the Australian time zone
💼 Job Type: Full-time
Working Hours - 1.30am -9.30am or 9.30am - 5.30pm
Working Days- Monday - Saturday
About the Role
We’re seeking a dedicated Customer Service Representative to join our team at Secure IQ Services. In this role, you’ll serve as the primary point of contact for customers — addressing inquiries, resolving issues, and ensuring every interaction delivers a high-quality service experience.
This position is ideal for individuals with strong communication skills, a problem-solving mindset, and a passion for providing excellent customer support.
Key Responsibilities
📞 Handle Customer Interactions: Manage a high volume of inbound (and occasional...