Location
montreal (administrative region), qc, Canada
Posted
June 27, 2026
Job Description
We are hiring a Call Center Customer Service Representative to provide exceptional service to customers over the phone. Your goal will be to ensure every caller feels valued and supported.
Our organization seeks experienced agents who excel in customer service and can manage both inbound and outbound calls effectively. With a focus on building positive relationships, you'll play a key role in enhancing customer experiences and resolving their concerns swiftly. This is a fast-paced, collaborative environment aimed at meeting service excellence standards.
Key Responsibilities:
• Respond to inbound calls with enthusiasm and energy
• Initiate outbound calls to connect with customers
• Build lasting relationships through trust and reliability
• Meet and exceed established call center metrics
• Provide timely resolutions for customer inquiries
Requirements:
• Minimum 2 years of customer service experience
• Proven history in a call center or retail position
•...
Our organization seeks experienced agents who excel in customer service and can manage both inbound and outbound calls effectively. With a focus on building positive relationships, you'll play a key role in enhancing customer experiences and resolving their concerns swiftly. This is a fast-paced, collaborative environment aimed at meeting service excellence standards.
Key Responsibilities:
• Respond to inbound calls with enthusiasm and energy
• Initiate outbound calls to connect with customers
• Build lasting relationships through trust and reliability
• Meet and exceed established call center metrics
• Provide timely resolutions for customer inquiries
Requirements:
• Minimum 2 years of customer service experience
• Proven history in a call center or retail position
•...